Thank you for using Translaite!
This policy also includes the privacy policy as well as the cookies policy
You must agree to these Terms if you want to use the products and services offered by Translaite or its affiliates. These Terms include the Service Terms, Sharing & Publication Policy, Usage Policies, other documents, guidelines, or policies that have been presented in writing. Our Services include the application programming interface, software, tools, developer services, data, documentation, and website. The Privacy Policy explains how we collect and use personal information.
To use the Services, you must either be at least 18 years old or have the permission of your parent or legal guardian. If you are using the Services on behalf of another person or entity, you must have the authority to accept the Terms on their behalf. When you register for an account, you must provide accurate and complete information. Additionally, you must not give your credentials or account to anyone outside of your organization, and you are responsible for all activities that take place with your credentials.
(a) Use of Services. You are granted a non-exclusive right to use the Services, and you must comply with these Terms and all applicable laws when doing so. We and our affiliates own all rights, title, and interest regarding the Services.
(b) Feedback. We are grateful for your feedback, comments, ideas, proposals and suggestions for improvement, and may use them with unrestricted permission and without providing compensation to you.
(c) Restrictions. You may use the Services in a way that does not infringe, misappropriate, or violate any person's rights. You must not attempt to reverse assemble, reverse compile, decompile, translate, or otherwise attempt to uncover the source code or underlying components of models, algorithms, and systems of the Services, except where permitted by law. You may not create large-scale models that compete with Translaite using the Services. Furthermore, you may not extract data from the Services using web scraping, web harvesting, or web data extraction methods, unless you are given prior consent to do so through the API. You must not falsely state that output from the Services was human-generated when it was not. You must not buy, sell, or transfer API keys without prior consent. Moreover, you must follow the rate limits and other requirements in the provided documentation. Finally, you may use Services only in geographies that are currently supported by Translaite.
(d) Third Party Services. In regards to any third party software, services, or products utilized in connection with our Services, those items are subject to the specific terms of the third party, and we are not held responsible for those third party products.
(a) Your Content. You may submit information to the Services (“Input”) and receive output from the Services based on that Input (“Output”). Together, Input and Output are known as “Content.” You own all Input, and Translaite will assign you all right, title and interest in and to Output, provided that you comply with these Terms and subject to applicable law. Translaite may use Content as necessary to provide and maintain the Services, comply with legal requirements, and adhere to our policies. It is your responsibility to ensure that all Content does not violate any applicable laws or the Terms.
(b) Similarity of Content. The responses generated by the Services may not be unique across users due to the nature of machine learning. For instance, if one user inputs “What color is the sky?”, they may receive the response “The sky is blue.” This same response may be generated for other users who ask similar questions. These responses are not considered Content belonging to the user who initiated the query.
(a) Fees and Billing. You are required to pay all Fees (as defined) associated with your account according to the prices and terms on the applicable pricing page or as otherwise agreed between us in writing. We reserve the right to correct any pricing errors or mistakes, even if we have already issued an invoice or received payment. To ensure successful billing, you must provide accurate and complete billing information, including a valid and authorized payment method. We will charge your payment method based on an agreed-upon schedule, but we may adjust the date of posting charges. You authorize Translaite, its affiliates, and our payment processor(s) to apply the Fees to your payment method. In the event that payment is unable to be completed, we will send you a written notice and may suspend access to the Services until payment is received. All Fees are payable in U.S. dollars and are due upon invoice issuance. No refunds will be issued, except as specified within this Agreement.
(b) Taxes. Unless otherwise stated, our Fees do not include Taxes. You are responsible for paying Taxes associated with your purchase, excluding Taxes based on our net income, which we may invoice you for. You agree to pay the Taxes on time and provide us with proof of payment or other evidence that we may request. The name and address you used to register your account is the place of supply for tax purposes, so please make sure to keep them accurate and up-to-date.
(c) Price Changes. We may alter our prices by announcing them to your account and/or our website. Price increases will take effect two weeks after they are published, except for those made for legal reasons or related to Beta Services (as outlined in our Service Terms). Any price changes will be immediately implemented to the Fees charged to your account after the changes have become effective.
(d) Disputes and Late Payments. If you have any questions or concerns about charges to your account, please contact [email protected] within thirty (30) days of the invoice date. Any Fees or Taxes that remain unpaid after the due date may be subject to a finance charge of 1.5% per month until the balance is paid in full. If payments remain past due, we may suspend your access to the Services after providing written notice.
(e) Free Tier. If it is suspected that you are not taking advantage of the free tier of the Services in good faith, you are limited to one account and may be charged with standard fees or no longer have access to the Services.
(a) Confidentiality. You will have access to Translaite's, its affiliates', and other third parties' Confidential Information. You may only use this Confidential Information in accordance with terms of these Terms, and never disclose it to any outsiders. You must protect this Confidential Information with at least reasonable care, as you would with similar confidential information of your own. Confidential Information includes nonpublic software, specifications, and other business details that Translaite, its affiliates, or third parties see as confidential or should be reasonably seen as confidential under the circumstances. Confidential Information does not include information that: (i) is available to the public without your involvement; (ii) you already possessed prior to receiving it under these Terms; (iii) was rightfully divulged to you by a third party without any confidentiality obligations; or (iv) you developed without using the Confidential Information. However, you are obligated to disclose Confidential Information when required by law or a court order, provided that you alert Translaite in writing in advance and use reasonable efforts to limit the scope of this disclosure, including helping us challenge the demand when feasible.
(b) Security. You must take reasonable and appropriate steps to ensure the secure use of the Services. If any vulnerabilities or breaches are found in connection with your use of the Services, please promptly notify Translaite with details of the issue.
(c) Processing of Personal Data. If you use any of our Services to process personal data, you must make sure to provide privacy notices and obtain necessary consents from the necessary individuals, in accordance with all applicable laws. You also affirm that you are processing such data in accordance with legal requirements.
(a) Termination. These Terms come into force once you start using the Services and Content and remain in effect until terminated. You can terminate these Terms at any time for any reason by ceasing to use the Services and Content. We can terminate these Terms for any reason, but we must give you at least 30 days' notice before doing so. We may terminate these Terms without warning if you breach Sections 2 (Usage Requirements), 5 (Confidentiality, Security and Data Protection), 8 (Dispute Resolution) or 9 (General Terms), if there are changes in relationships with third-party technology providers outside of our control, or if we need to comply with law or government requests.
(b) Upon ending your use of the Services, you must cease using them and immediately return or, if instructed to do so by us, destroy any Confidential Information. The following clauses of these Terms shall remain in effect after termination or expiration of these Terms: Sections 3, 5-8.
(a) Indemnity. You will defend, indemnify, and hold harmless us, our affiliates, and our personnel, from and against any claims, losses, and expenses (including attorneys’ fees) arising from or relating to your use of the Services, including your Content, products or services you develop or offer in connection with the Services, and your breach of these Terms or violation of applicable law.
(b) Disclaimer. THE SERVICES ARE PROVIDED “AS IS.” EXCEPT TO THE EXTENT PROHIBITED BY LAW, WE AND OUR AFFILIATES AND LICENSORS MAKE NO WARRANTIES (EXPRESS, IMPLIED, STATUTORY OR OTHERWISE) WITH RESPECT TO THE SERVICES, AND DISCLAIM ALL WARRANTIES INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, NON-INFRINGEMENT, AND QUIET ENJOYMENT, AND ANY WARRANTIES ARISING OUT OF ANY COURSE OF DEALING OR TRADE USAGE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ACCURATE OR ERROR FREE, OR THAT ANY CONTENT WILL BE SECURE OR NOT LOST OR ALTERED.
(c) Limitations of Liability. NEITHER WE NOR ANY OF OUR AFFILIATES OR LICENSORS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, OR DATA OR OTHER LOSSES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY UNDER THESE TERMS SHALL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID FOR THE SERVICE THAT GAVE RISE TO THE CLAIM DURING THE 12 MONTHS BEFORE THE LIABILITY AROSE OR ONE HUNDRED DOLLARS ($100). THE LIMITATIONS IN THIS SECTION APPLY ONLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.